PRIVACY STATEMENT

Whenever you visit our website https://www.ibizapropertyfund.com/ or contact us, we receive information about you. This privacy statement explains what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have about you, please contact us. We may update this privacy notice if we believe it is necessary. We therefore recommend that you review this privacy statement regularly, so you are aware of any changes. This privacy statement was most recently amended on 22 November 2023. 

Contents
1. When do you apply this privacy statement? 
2. Who uses your data?
3. Whose data do we use?
4. How do we get your data? 
5. What data of yours do we use? 
6. What do we use your data for? 
7. How long do we retain your data? 
8. Who do we share your data with? 
9. Where do we store your data? 
10. How secure is your data with us? 
11. What can you ask of us? 
12. What rules apply to this privacy statement? 
13. Which cookies do we use? 
14. What do we do with the data of minors? 
15. Do you have a question about this privacy statement? 


1. When do you apply this privacy statement?
This privacy statement applies to all personal data that we process and to all domains relating to us. This involves the personal data of anyone who has had contact with us or has visited our website, such as visitors, customers and business contacts. Personal data is any data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number or browsing behaviour. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority. 

2. Who uses my data?
Swiss Alpen Capital AG is responsible for the website https://www.ibizapropertyfund.com/ and is therefore the organisation responsible for the use of your personal data as described in this privacy statement. The full details are:
Swiss Alpen Capital AG
Birkenstrasse 49
6343 Rotkreuz
CH-170.3.047.555-7

3. Whose data do we use?
We process the personal data of everyone who has contacted us or has visited our website. This includes visitors, private customers, business customers and contact persons at our partners. 

4. How do we get your data?

We get the data directly from you as soon as you:- visit our website
- visit our website
- create an account
- enter information on our website
- contact us by e-mail, phone or other means

5. What data of yours do we use?
We use the following data:
- name
- gender
- residential or business address 
- e-mail address
- telephone number 

6. What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it: 
- we have obtained your consent to use your personal data
- we use your data because we want to give you the best service as a customer and we cannot do that without that information
- we use your data to comply with the law, such as retaining data for the Tax Administration

7. How long do we retain your data?
We retain your personal data for as long as we are required to do so by law and as long as necessary for the purpose for which we use your data. For example, for as long as you are a customer with us, we will keep your data in accordance with the statutory retention period of seven years. After that, we retain your data only for statistical purposes and to deal with any complaints or legal matters. If you want to know more about how long we retain specific data about you, please contact us.

8. Who do we share your data with?
Your personal data is only used by us. We will never share your personal data with others.

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, feel free to contact us

10. How secure is your data with us?
We have taken great care to secure your data as effectively as possible with both organisational and technical measures. We have secured our systems and various means of communication to ensure that your data does not end up in the hands of others. So your data is safe with us. We also ensure that your data is only used by people to whom we have given permission to do so. If you have any questions about the specific approach to security, please contact us.

11. What can you ask of us?
Because we use your personal data, you have various rights. We have listed these rights for you below.

Right to information
We need to explain to you in an understandable and clear way what we do with your data and what control you have over this. This privacy statement therefore explains in detail what data we collect from you and how we handle your data.

Right of access
You can always ask us for access to the data we hold on you.

Right to rectification
You may ask us to rectify your data if it is incorrect or incomplete.

Right to object
You can object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. This means that you can tell us that you no longer wish to receive e-mails from us. This also applies to personalised recommendations on our website.

Right to data portability
If you are a customer of ours or have given consent for us to use your data, you can ask us to send you the digital data that we hold about you. This enables you to transfer that data to another organisation if you wish.

Right to restrict processing
You may ask us to restrict the use of your data. This means that in certain cases we may only retain your data but not use it.

Right to be forgotten 
You can ask us to delete all the data we hold on you. We will then delete all data that can be traced to you. In some cases we cannot or may not delete your data yet. For example, we have to retain some data for 7 years for the Tax Administration. 

Right to submit a complaint
You can submit a complaint about the way we handle your data. If you have a complaint, we are keen to resolve it for you. Please contact us about this. You can also submit your complaint to the Dutch Data Protection Authority. Obviously we hope it does not get to that point, but ultimately you can also go to court. In that case, it is the court that covers the registered offices of Swiss Alpen Capital AG that will consider your complaint.

How do I submit a request or complaint? 
Send your request or complaint to us at info@ibizapropertyfund.com. We will process your request or complaint within 30 days. If it involves multiple requests or complaints or if your request or complaint is complex, it may take more time. In that case we will contact you within 60 days. We may ask you to identify yourself. In that case we will ask for information from you to check that you are the correct person to whom the personal data belongs.

12. What rules apply to this privacy statement?
Our privacy statement must comply with various requirements. These requirements can particularly be found in the General Data Protection Regulation. In addition, the general rules applicable under Dutch law apply to our privacy statement.

13. Which cookies do we use?
You can specify which of your data we can use. If you have given us permission to personalise your profile based on your browsing and search behaviour, we can tailor our website specifically to you to make it easier and more personal to use. We do this with the aid of cookies. A cookie is a small text file that is placed on your hardware when you visit our website. 
- functional cookies, such as session and login cookies to hold session and login information
- tracking cookies such as advertising cookies designed to show relevant ads

14. What do we do with the data of minors?
We do not specifically target minors with our website or as an organisation. This means that if you are under 18, you need permission from a parent or guardian to use our website. If you are a minor when you visit our website or webshop, we will assume that you have obtained this permission before your visit.

15. Do you have a question about this privacy statement?
If you have a question about our privacy statement, please feel free to contact us by sending an e-mail to info@ibizapropertyfund.com. We will be happy to help.